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SUPPORT SERVICES

We provide support services across the three NDIS categories. Talk to one of our support workers to find out how we can best help you implement your plan most effectively.


If your plan has a support coordinator they can help you put your plan into action, and depending on your situation there are a range of people who can help you implement your plan and support you to start receiving supports.

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NDIS Support Services

core supports

What is it?

Your core supports budget is the most flexible and, in most cases, you can use your funding across a range of support categories. These include:

  

  • Consumables (e.g. purchasing everyday use items such as continence aids)
  • Daily Activities (e.g. assistance with self-care activities during the day or evening)
  • Assistance with Social and Community Participation (e.g. supports to enable you to engage in social or recreational activities)
  • Transport (e.g. if you are unable to use public transport because of your disability)


The good news is you can generally use Core budget funds in your plan that are allocated against one support category to purchase supports under another support category unless funds have been set aside for a specific purpose such as periodic payments for transport, or any Core budget line item type that is:


  • Compensation
  • Specialised Disability Accommodation i.e. accommodation for participants who require specialist housing solutions due to significant functional impairment and/or very high support needs
  • In-kind e.g. Government pre-paid supports such as school transport or some therapy supports
  • Stated item (including Quotes for certain items) e.g. assistance in a shared living arrangement


In these cases, the funds within a category must only be used for that specific purpose. For details about your Core supports please refer to your NDIS plan. Your Support Coordinator can help you with that.

Learn More

Contact us 1300 007 003

Capacity building supports

What is it?

These include eight support sub-categories, each matched with the goals in your plan. You can choose how to spend these funds to purchase any approved individual support within its category, but won’t be able to move funding from one category to another.


  • Choice and Control e.g. training in planning and plan management
  • Daily Activity e.g. therapy aimed at building your capacity to participate
  • Employment e.g. employment related assessment and counselling
  • Health and Wellbeing e.g. exercise advice required because of impact of disability
  • Home Living e.g. support to obtain/retain appropriate accommodation
  • Lifelong Learning e.g. assistance moving from school to further education
  • Relationships e.g. positive behavioural support strategies to reduce behaviours of concern
  • Social and Community Participation e.g. Individual life skills development and training including public transport training and support, developing skills for community, social and recreational participation.


Support Coordination (if required) is included in the Capacity Building budget. This is a fixed amount for strengthening your abilities to coordinate and implement supports in your plan and to participate more fully in the community.

Learn More

Contact us 1300 007 003

Capital supports

What is it?

This relates to supports such as assistive technology or modifications to your home and as such depends on quotes from suppliers. Funds within this budget can only be used for their specific purpose (e.g. a rail in the bathroom or a wheelchair) and cannot be used to fund other items.


This has two support categories:

  • Assistive Technology – includes equipment items for mobility, personal care, communication and recreational inclusion (e.g. wheelchairs or vehicle modifications)
  • Home Modifications (e.g. rail in the bathroom).

Learn More

Contact us 1300 007 003

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